Palace Hotel, a Luxury Collection Hotel, San Francisco
Qué dicen los huéspedes
Amazing staff Genuinely kind and friendly Everyone tried so hard to be helpful Beautiful accommodations Loved Toto washlet
Debra
julio de 2024
Simply beautiful old hotel, amazingly comfortable beds and helpful and pleasant staff
Paul
abril de 2024
Facilities, good location, felt safe, clean rooms
Hannah
enero de 2024
I must say I didn't have huge expectations, thinking the hotel might be a little tired, while clearly very grand as can be seen from the photos. But the photos can often hide many faults. On the contrary, the hotel felt like it had been freshly decorated, with a very fresh feel to the hotel corridors, and our room and bathroom. They clearly spend money on upkeep, which can't be said for other 'luxury' Marriott group resorts we have stayed in this year. The bathroom products were the best of our California trip, so no wonder they have a sign up to discourage people stealing them. The food and drinks we had in the Pied Piper were equally excellent, and again some of the tastiest of the trip. It's definitely a clubby masculine after work vive in there, but our 10 year old really enjoyed eating in there. It felt equally luxurious and maintained. The main breakfast room is, as you will have seen from the pictures, very grand and historic. But again it maintained high standards and felt modern and fresh. The buffet was very good too. All in all I would not hesitate to stay here again, though sadly SF itself does not entice visitors these days, as is well documented. Perhaps that is why this hotel offered such good value.
Adam
agosto de 2023
I stayed at Palace Hotel during the Game Developer Conference (GDC) that occurs annually for work. it was centrally located in a fairly safe area of SF, which was important as I’d be walking around on my own. Our rooms, while a bit dated for the $700/night price point, were clean, with comfortable beds and relaxing bath. Daily breakfast buffets were greatly appreciated and the staff were a riot, letting me take 5 of those cute mini Tabasco sauce bottles back home. I’m sure outside of marquee convention dates, room prices are more affordable.
Jennifer
abril de 2023
room, bright, clean, comfortable, would've preferred a better view of the city! Location was great, central to my visits! Breakfast acceptable, just had coffee and danish! There were only two employees that stuck out as exceptional Jose at the concierge desk and the second bellmen (think he said he's from Thailand)that brought bags up to our rooms! Literally everyone else including at the check in desk needs training in "customer service"!
Jameliah
agosto de 2023
Wow the service was beyond anything we’ve experienced in quite a while! These employees must be treated well… from arrival to departure all our needs were tended to and everything was beyond what we expected. We didn’t use the pool bc we were on a girls trip and it looked like kids were taking it over lol. But I will def come back w my kids for a treat in the city. We only live 45 min away lol.
Holly
octubre de 2023
A beautiful hotel with super comfortable rooms. the bed was amazing as was the shower. would highly recommend to anyone looking for a treat in San Francisco
Christopher
octubre de 2022
Very clean and all housekeeping staff always greeted us when they would see us. The staff member that delivered out room service was very nice and Eben shared some history on the hotel and Dan fransisco which I thought was so cool .
Jessie
abril de 2023
Fantastic ambience great staff, only had a problem while checking in, The person who attended to me was biased n gave me a bad room, which I got it changed. The staff was great and a comfortable stay and recommended very highly of this great gorel
Sunil
mayo de 2023
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